By As the deadline to recode pre-paid electricity meters draws to a close on Sunday, 24 November 2024, the municipal power utility, CENTLEC has noted that some customers are tempering with their meters.
According to the Spokesperson of CENTLEC, Mr Lele Mamatu, they have noticed that some pre-paid meters users have bypassed their meters or purchased illegal tokens. Mamatu is appealing to those involved in such activities to desist from such behaviour and further encouraged them to go to the nearest vending points to purchase electricity so that they could get the three tokens required to upgrade their meters.
“Failure to adhere to this call will result in them not being able to upgrade their meters and at the same time miss the crucial deadline of the 24th of November 2024. Furthermore, prepaid meter users who have bypassed their meters are also warned that should they be found to have tampered with any electricity equipment or involved in the theft of electricity, a fine value between R 16 524-55 and R 236 340-70 will be imposed against them,” warned Mamatu.
Mamatu said CENTLEC is experiencing a high volume of complains from their customers indicating that meters starting with the numbers 135 and 371 are showing Key Revision Number 1 (KRN1). Customers who have been purchasing electricity from the 31st of May 2024, need not to worry as their meters will automatically stay up-to date and their electricity supply will continue as normal beyond the November 2024 deadline.
“As CENTLEC, we would like to emphasize that all electricity users have until the 24th of November 2024 to upgrade their meters or face severe consequences, including that their meters would not be able to accept electricity tokens.
We have a dedicated team of personnel to deal with any kind of query from our customers or provide any kind of assistance where needed. They can be contacted on the following number: (051) 409 2316 or send a WhatsApp message to: 065 801 3303 at any time of the day,” concluded Lele Mamatu.
