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FlySafair says it will from Tuesday, 22 July 2025, onward operate at a reduced schedule amid the on-going industrial action by its pilots who are demanding a 10.5% salary increase.
Kirby Gordon, the Chief Marketing Officer for FlySafair explained that the airline is operating a reduced schedule which was proactively implemented last week; he said all customers affected by time changes were notified via SMS and email using the contact details provided at the time of booking, well in advance of their departures.
According to Gordon, only two flights were cancelled yesterday: the 16:45 departure from Cape Town to Lanseria and the 19:30 return flight from Lanseria to Cape Town. The passengers have been communicated with and managed according to their preferences. All other scheduled flights are crewed and operating normally as of Tuesday morning.
Kirby Gordon says FlySafair remains committed to resolving this matter constructively and will be meeting with the Commission for Conciliation, Mediation and Arbitration (CCMA) on Wednesday, 23 July. He says claims that the airline has refused to participate in the CCMA process are factually incorrect.
“FlySafair has actively engaged with the CCMA throughout the process, as required by law to obtain a protected strike certificate, and continues to participate in CCMA-facilitated discussions in good faith,” said Gordon.
“We know that travel disruptions can be incredibly stressful, especially when plans are made well in advance. We’re truly sorry for the inconvenience this has caused and want to reassure our customers that we are doing everything in our power to restore full operations as quickly as possible. Our teams are working around the clock to support affected customers, and we remain fully committed to finding a fair and sustainable resolution,” said Kirby Gordon.
Customers can check the status of their flights by visiting the “Manage My Booking” section on flysafair.co.za. They are also encouraged to consult the Travel Updates page for the latest information. Airport teams remain on standby to assist with re-bookings, refunds, and alternative arrangements.
